Support Channels
- For the quickest resolution to an issue, merchants are encouraged to visit the self-service FAQ and support page pay.istorepay.co.za
- iStore Pay offers the following channels for any type of support query:
- In-App live chat
- WhatsApp - [+27 82 725 1146]
- Email - istorepay@istore.co.za
- Phone - +27 0101573201
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To access this on your iStore Pay App you can
- Go to your home screen.
- Select your Settings Menu.
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The user menu will appear.
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Scroll down to Support on the menu.
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Choose the option you want to contact us with.
Submitting Feedback or Complaints
We take every complaint seriously and aim to handle them fairly and quickly.
Please submit your complaint or feedback via any one of our Support Channels and our team will aim to get back to you within 1 business day.